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General Information

We offer a range of travel services including tour packages, hotel bookings, car rentals, and customized travel itineraries.
You can contact us via phone at +918509308011 or email us at bholanathtourandtravels@gmail.com. Our offices are located at 5/6 Ashokenagar, North 24 Parganas, West Bengal and 176 Badu Road, Madhyamgram, Kolkata.

Booking and Payments

You can make a booking by contacting us through phone or email. We will assist you with the booking process and provide all necessary details.
We accept payments via bank transfer, credit/debit cards, and other methods as specified at the time of booking.
You may need to pay a booking deposit to confirm your reservation, with the balance payable as per the agreed terms before the trip commences.
Payment terms vary by package and will be discussed at the time of booking. Please contact us for more details.

Cancellations and Refunds

Cancellations must be communicated in writing. Charges apply as follows: more than 30 days before departure, 10% of the total cost; 15-30 days before departure, 50%; less than 15 days before departure, 100%.
To cancel your booking, please contact us in writing via email. We will process your cancellation request as per our policy.
Refunds are processed within 15 working days from the date of cancellation.

Itineraries and Services

Yes, we offer customized travel itineraries to suit your preferences and requirements. Contact us to discuss your needs.
Our tour packages typically include accommodation, transportation, and guided tours. Specific inclusions vary by package, so please check the details for each package.
Some tour packages include meals, while others do not. Please refer to the specific package details or contact us for more information.

Travel Requirements

Visa requirements depend on your destination and nationality. It is your responsibility to ensure you have the necessary visas for your trip.
While we can provide general advice and support, clients are responsible for obtaining their own visas.
You should carry a valid passport, visas (if required), Government ID Proof, Passport size Photo and any other documents specified for your trip.

Health and Safety

We recommend consulting with a healthcare provider regarding vaccinations and other health precautions for your destination.
We strongly recommend purchasing comprehensive travel insurance from a reputable provider. We can offer recommendations if needed.

Special Requests and Accommodations

Please inform us of any special dietary requirements at the time of booking, and we will do our best to accommodate your needs.
We strive to make our tours accessible to everyone. Please contact us to discuss any specific requirements you may have.

Other Queries

Our support team is available to assist you during your trip. You can contact us at +918509308011 or email us at bholanathtourandtravels@gmail.com for any assistance.

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